If you call up a company, ask a question, and the company provides you a response, don't argue with the company that their response is wrong. Obviously, if you think the response is wrong, then you must know what the "real" answer is, so what was your point in calling in the first place?
We offer you suggestions when you tell us we are wrong such as a different technique, or what you need to do to achieve the results you want. Yet, you argue with us that that's not what you want to do, you want a "quick fix."
We tell you there are no "quick fixes," but if you follow these steps, you'll reach the same conclusion. You ask us who makes this product for us (while you're looking at the label that says, "manufactured by" and gives our company's information). We reply that we do.
Yet....you get huffy and tell us we're "wrong" again.
If you're all knowing, and you don't want to listen to actual advice from the manufacturers of the item you're questioning, don't call.