Never again.

This weekend, I bought a Washer and Dryer from a store called "All About Appliances" in Lithia Springs, GA. We answered their ad on Craigslist which read, as follows:

Kenmore Black-face Washer and Dryer set. Comes with 45 days warranty. Won't last long! Delivery and set up possible.

BUYER BEWARE: This group advertises on Craigslist for washers, dryers, and other items with the promises that there is a 45-day warranty, etc. They embellish their ads. When we called on a W&D they were selling, they informed us the W&D were 5 years old, heavy duty, and came with a warranty. They would deliver and setup for us to make sure the appliances worked. Great....so we thought.

The delivery man came, and when he did, he brought a W&D that was white...and around the dials was black. That's what they called "Black face." He wheeled them into our apartment, and they are almost completely rusted. Inside the dryer drum was rat feces, paperclips, dirt, and melted "gum" or something.

The delivery man came and turned on the washer - told us the dryer needed a different plug than the one he had. We went to the store to grab the new plug. We researched the serial numbers and model numbers. The washer and dryer was 18 years old, having been manufactured in 1990...not 5 years old. We came back and put on the new plug.

The dryer dried for ten minutes. I checked to see the status of the clothes, closed the door, went to hit "start," and the dryer hummed and shut itself off (except the timer) and a burning smell was present. We called the store who said to flip the breaker back and forth and try again. We waited a few minutes, did that, and it worked....for another 20 minutes....then it shut itself off mid-cycle. We tried flipping the breaker back and forth to no avail. We waited 20 minutes, annoyed, and pressed start again. The dryer started back up. The dryer shut itself off 10 minutes later. We called the company again. They told us to flip the breaker back and forth that our circuit breaker blew.....but it hadn't. They tried to pawn off the dryer not working on our circuit breaker, but there was nothing wrong with our breaker.

We were told that the repairman would be back out on Monday - first thing in the morning - to fix our machine. It's now 4pm on that Monday, and the repair person still hasn't come out to the house or called. I called the store at 1pm to ask, and they said that they weren't at the office today (holiday) and had no way of getting in touch with their repairman, but if he called in, they'd tell him to call us but not to expect him until later this afternoon.

I spoke with someone at Sears in their appliance department who said that the dryer's motor was trying to go out. They said that the store was hoping we could tolerate drying in 10-20 minute cycles, then letting the dryer's motor cool down and try again....until the warranty wore off - then the dryer motor would probably crap out, and we'd be SOL.

Buyer beware: they lie about the age and condition of their appliances and will sell WELL WORN...almost dead appliances with a short warranty.

// 6:20pm (1820) Still no repairman call. No store call. No repairman visit.

// 8:42pm (2042) No repairman call. No store call. No repairman visit.

Model - Vogue.

'cause I'm hawt.

Cash pictures.

Cash does not sleep between us, but he does hang out and watch t.v. between us :)

Pictures from Jan. 2nd-3rd 2009

http://community.webshots.com/user/kodiakstudios


Enjoy :)

SO frustrated!

You know...sometimes I really hate being a distributor. I really hate relying on someone else's company to do things the way they say they are, and I get the brunt of the customer's anger when something goes wrong.

Every single time we've placed an order with one of our vendors, something goes wrong. A customer called yesterday morning, he requested the availability of an item. I call our vendor who says they can ship the item out that day and have it here this morning (which is what the customer needed). Great - perfect. I place the order.

The customer calls me this morning and asks if everything shipped. I say, "yes." He says only one pallet is there (the one we shipped directly from OUR warehouse). I told him I'd call and see where the other one was that he needed today. I called the company. Lo and behold, the pallet never shipped yesterday! It was picked up this morning and wouldn't be at our customer until tomorrow.

I'm pissed. I ask for a Pro # (for tracking). They would have to get it for me.

It's now 10 'til 3pm, and NO SHIPMENT...NO TRACKING NUMBER. I call the vendor back. Our salesperson answers and says, "as far as I know.........it hasn't shipped yet!" I call the sales manager and tell him. He's "shocked." The warehouse guys told him the order shipped.

Still not tracking number.
Still have a pissed off customer.
Still have to wait to get the Pro# to figure out what the HELL is going on?

Wonderful.

Big Joe and the trail ride

So his name is Big Joe. We had seen him the day before hanging out at the fence. Joe is an 18 hand draft horse. He walked up to me and rested his head on my sleeve then searched my face for some horse cookies. Andrew took some photos of he and I as Joe was being a big love bug.

The next morning we met up for a trail ride. I was telling the barn manager about the horse, and she told me his name and asked if I wanted to ride him- of course! Mounting was interesting. I had to climb a four foot mounting stand to swing my leg over to ride. He was a good ole laid back boy, and I swore my legs were stretched like a cheerleader pose.

Andrew rode a percheron morgan cross named Jake who was also large. Dismounting was a feat. I swung my leg over his huge body and dropped about four feet. I almost fell but caught my balance. What a good ride.

Ah relax

We finally had a good, relaxing weekend: no holiday dinners to rush to, no deaths in the family. We rented a chalet in North Georgia (Dillard). We went to Highlands, NC, Franklin, NC and all around the area. I showed Andrew Bridal Veil Falls and Talullah Gorge as well. Even though it was raining off and on, it was a great time. We ended our round-about excursion in Dahlonega...where we went to The Piazza again.

Cash was on vacation, too, though we'll never use that pet boarding facility again!